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Home › FAQ'S

FAQ'S

How do I place a cancellation request on johnpride.in?

How do I cancel my order?

How do I place a replacement request on johnpride.in?

Why was my order cancelled by John Pride?

How do I know my order is confirmed?

What is order verification? Why is it required?

How do I check the status of my order?

Why have I not received my order yet?

How do I place a return request on johnpride.in?

If I am not satisfied with quality of the product, can I return it?

Do I need to pay the courier company to send my product back? Will I get the money back?

How do I place a return/replacement request on johnpride.in?

How do I get in touch with Customer Care Support?

Do you offer phone support?

What do I do if I get wrong update messages from courier company?

Do I have to register to shop at johnpride.in?

Are there any registration charges for creating an account on johnpride.in?

Should I be concerned about the privacy of my personal details I have shared with johnpride.in?

Can I pay with my debit card, credit card or net banking?

What is the process for Cash on Delivery(COD)?

Can I pay with my card instead of cash for a Cash on Delivery order?

How do you ship products?

Do you charge for shipping?

How long does it take for an order to get delivered?

What if I am not available to receive my order?

How do I place a return/replacement request on johnpride.in?

How do I place a cancellation request on johnpride.in?

I paid cash on delivery, how would I get the refund?

How long will it take me to receive the refund for my return or cancel?

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