Top Queries

How do I place a return/replacement request on johnpride.in?

If you are not completely satisfied with your purchase from Johnpride.in, you can return the product to us within 15 Days of Delivery. Returns are...

How do I place a cancellation request on johnpride.in?

You can cancel all items before they have been shipped from our warehouses. The refund amount will be credited back into your Bank Account within ...

I paid cash on delivery, how would I get the refund?

For orders paid as Cash On Delivery, then in this case necessary Store Credits would be provided to you in this regards which can be used for furth...

How long will it take me to receive the refund for my return or cancel?

For all pre-paid orders, the refund amount will be credited to the same account from where payment was made. We take anywhere between 7-15 days to ...

What should I do if I find my package opened or tampered with upon delivery?

We believe in making your shopping experience perfect. However, if you receive an open or a tampered package, please do not accept it. Report this ...

If I receive a physically damaged product, can I get it replaced?

Delivery is usually safe, but, if you receive a damaged product you can return it. To avoid any hassle, go through the following steps: 1. On deli...

I have placed my order. What next?

Sit back and relax! Once your order is confirmed, we will share the order ID details via E-mail/SMS. Once the order is shipped, we will mail you t...

If I receive a wrong product, can I get it replaced?

We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product please raise a replacement request on support@jo...